Fire, aim ready!

“Ready, aim, fire!” always works better than, “fire, aim, ready!” Want to know yourself? Then, adopt the right attitude. Years ago in a previous life, I was involved in a project for an insurance company. Its European communication network had started to behave in a random way − some pretty weird stuff. It was affecting their business. They asked my company to investigate the problem and recommend a fix.  We found that a couple of years earlier there had been a problem with the network and a technician had quickly designed a software patch to fix it. It worked up to a point; but new problems arose and were fixed…